Introduction: E-commerce can be challenging, especially if your online store faces issues with order fulfillment, inventory management, customer support, and print expenses. Sandy Hook Promise (SHP) faced these issues with their Shopify store until they partnered with Optamark. In this blog post, we’ll explore how Optamark transformed SHP’s Shopify store, increased efficiency, and helped SHP raise over $400,000 in sales.
The Problem: SHP’s Struggling Shopify Store
SHP’s Shopify store faced significant challenges, including delays in order processing, inaccurate inventory management, and poor customer support. These challenges not only affected SHP’s fundraising efforts but also caused frustration for customers who needed timely support.
The Solution: Optamark’s Integration and Fulfillment Services
Optamark quickly stepped in and integrated SHP’s Shopify store with their fulfillment services, resulting in a remarkable improvement in efficiency. Optamark’s solutions streamlined the order processing time from weeks to days, significantly reducing the wait time for customers.
Customer Support and Savings
Optamark’s integration included an email site that provided customers with direct support from the fulfillment center, eliminating the need for SHP to hire a separate customer support team. The result was significant savings in the first year, which helped SHP invest more resources in their mission.
Revamping Product Procurement
Optamark’s product experts assessed SHP’s store and provided suggestions for new products. These recommendations led to a remarkable increase in sales and provided affordable pricing options, helping SHP achieve its mission more efficiently.
Reducing Print Expenses
Optamark’s team evaluated SHP’s print items and provided suggestions that resulted in a 30% savings in print expenses. These savings led to almost $40,000 in the first year, which SHP used to further invest in their mission.
Conclusion: Optamark’s Offer to Your Organization
Optamark’s solutions helped SHP overcome significant challenges, and they can do the same for your organization. Optamark offers a Free Online Company Store Build or a Free evaluation of your current storefront to help you streamline your processes, save money, and achieve your mission.
If your organization is facing challenges with order fulfillment, inventory management, customer support, and print expenses, contact Optamark today. With Optamark’s expertise, you can transform your online store’s performance, increase sales, and maximize your resources. Let Optamark help you achieve your goals and make a difference in the world.